Search for an answer or browse help topics to create a ticket



How can i reactivate my account if it shows dormant or inactive?

You can Go to GEPL Back office app (Dowloading from play store/apple store) and select the option In person verification.and proceed further(This is applicable if your C-KYC is already registered).

If C-KYC is not registered you will have to send the C-KYC (Click here) form hardcopy and then process the above procedure through GEPL Backoffice app.

Wildcard SSL