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Investor Grievance (Trading and DP)

Escalation Matrix (Annexure A)

As per NSE Circular No. NSE/ISC/52517 dated 03rd June 2022, BSE Circular No. : 20220614-15 dated 14th June 2022 and CDSL communique: CDSL/IG/DP/2022/468 dated August 17, 2022

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with

  1. CDSL at https://www.cdslindia.com/Footer/grievances.aspx -(in case of DP transaction)
  2. BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx -(in case of BSE transaction)
  3. NSE at https://investorhelpline.nseindia.com/NICEPLUS/ - (in case of NSE transaction)
  4. OR

  5. SEBI at https://scores.gov.in/scores/Welcome.html

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Working Hours (Except Public Holidays)

Monday to Friday : 9.30 AM to 6.00 PM

Saturday*: 9.00 AM to 2.00 PM

*(1st, 3rd, 5th of the Month)

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